Help Center
Find answers to common questions and get support.
Frequently Asked Questions
I didn't get the confirm signup email?
If you haven't received your confirmation email, please check your spam or junk folder. Sometimes emails from new services can be filtered incorrectly.
Help us reach your inbox: If you find our email in spam, please mark it as "Not Spam" or "Not Junk." This helps ensure future emails reach you directly.
I didn't receive the password reset email?
Password reset emails should arrive within a few minutes. If you don't see it in your inbox, please check your spam or junk folder.
Help us reach your inbox: If you find our email in spam, please mark it as "Not Spam" or "Not Junk." This improves email delivery for all future communications.
How can I submit feedback?
We'd love to hear your feedback! You can submit enhancement requests, report bugs, or share general feedback directly through the SocialTide mobile app.
To submit feedback:
- Open the SocialTide app
- Go to your Profile
- Tap Send Feedback
- Share your thoughts, ideas, or report any issues
Your feedback helps us improve SocialTide for everyone. We read every submission and appreciate you taking the time to help make the app better!
Still Need Help?
If you can't find the answer to your question, don't hesitate to reach out to our support team. We're here to help!
Email us at support [at] socialtide [dot] app and we'll get back to you as soon as possible.